At UnixCart, we aim to provide a smooth, reliable and convenient delivery experience. This Shipping Policy explains our order processing, shipping timelines, delivery charges, tracking and other important shipping information.
This policy applies to orders delivered within India.
1. Order Processing
All orders are generally processed and dispatched within 1–2 business days after successful order confirmation and payment verification.
Orders placed on Sundays, public holidays or non-working days will be processed on the next working day.
During sales, festive seasons, promotional events or periods of high order volume, processing time may be slightly longer.
2. Shipping & Delivery Time
Delivery generally takes approximately 2–10 business days after dispatch, depending on the delivery location, PIN code, product availability and courier service.
Estimated delivery timelines may generally be:
| Location | Estimated Delivery Time |
|---|---|
| Gujarat & Maharashtra | 2–4 business days |
| Other States (Remote Areas Delay) | 4–7 business days |
| North-Eastern / Special Service Areas (J&K, North East, Andaman & Nicobar) | 5–10 business days |
These are estimated timelines and actual delivery may vary due to courier delays, weather conditions, festivals, transportation issues, strikes, serviceability and other circumstances beyond our control.
3. Shipping Charges
Applicable shipping charges, if any, will be displayed at checkout before you complete your order.
Shipping charges may vary depending on the order value, product, package weight/dimensions and delivery location.
UnixCart may also offer free shipping promotions from time to time. Any such offer will be subject to the terms mentioned on the website or promotional banner.
4. Delivery Locations
UnixCart currently delivers across India, subject to courier serviceability.
Delivery may not be available to certain remote or non-serviceable PIN codes.
International shipping is currently not available unless specifically mentioned on the website.
5. Order Tracking
Once your order has been dispatched, available tracking information will be shared through the contact details associated with your order.
You can use the tracking details to check your shipment status through the applicable courier partner.
Tracking information may take some time to become active after dispatch.
If you don’t receive tracking details within 48 hours of order confirmation, please contact our support team.
6. Courier Partners
UnixCart may use different courier and logistics partners depending on the delivery location, product type, package size, weight and serviceability.
The courier partner assigned to an order may therefore vary from one order to another.
We ship using reliable logistics providers including Delhivery, Bluedart, DTDC, Xpressbees, Ekart, Shadowfax, and India Post, depending on serviceability and location.
7. Delivery Attempts & Failed Delivery
Our delivery partners may make multiple delivery attempts at the provided address.
Please ensure that your name, mobile number, complete address and PIN code are accurate when placing your order.
Delivery may fail due to an incorrect/incomplete address, customer unavailability, refusal to accept the parcel or other serviceability issues.
If a shipment is returned to UnixCart because of repeated failed delivery attempts or incorrect address details, additional shipping or re-shipping charges may apply where applicable.
8. Damaged or Tampered Package
Please carefully check the package at the time of delivery.
If the package appears damaged, opened or tampered with, please take photographs/videos of the package and contact UnixCart as soon as possible.
For damaged, defective, incorrect or missing products, please refer to our Return & Refund Policy.
9. Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
If you notice an incorrect address after placing your order, please contact UnixCart as soon as possible.
We will try to update the address before dispatch; however, changes cannot be guaranteed once the order has been processed or shipped.
10. Cash on Delivery
Cash on Delivery (COD) may be available for selected products and serviceable PIN codes.
COD availability and any applicable charges or conditions will be displayed during checkout.
For certain COD orders, order confirmation may be required before dispatch.
11. Multiple Shipments
If an order contains multiple products, the products may sometimes be shipped separately depending on product availability, warehouse location, package size and logistics arrangements.
In such cases, you may receive separate tracking information for different shipments.
12. Non-Delivery or Lost Shipment
If your shipment is delayed significantly, lost in transit or shows an unusual tracking status, please contact UnixCart with your Order ID.
We will coordinate with the applicable logistics partner and assist you in resolving the issue.
13. Important Delivery Information
Delivery timelines are estimates and are not guaranteed.
Delivery may be affected by weather, natural events, courier delays, public holidays, festivals, transportation issues, incorrect address information, PIN-code serviceability and other circumstances beyond our reasonable control.
Customers are requested to keep their phone number available during the expected delivery period so that the courier partner can contact them when required.
14. Contact Us
For any questions regarding shipping, delivery or order tracking, please contact us:
UnixCart
📧 Email: support@unixcart.com
📞 Phone: +91-94092 74749
🌐 Website: https://unixcart.com/
Please mention your Order ID when contacting us regarding an existing order so that we can assist you more quickly.
